Privacy Policy — sg77

01Introduction

sg77 ("sg77," "we," "us," or "our") operates the online gaming platform accessible at sg77.asia. We are committed to protecting the privacy and personal data of all players and visitors who interact with our platform. This Privacy Policy ("Policy") describes how sg77 collects, uses, stores, shares, and protects your personal information in connection with your use of the sg77 platform (the "Platform").

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as well as the guidelines issued by the National Privacy Commission (NPC) and PAGCOR's data protection requirements for licensed online gaming operators.

By registering an account, accessing the Platform, or otherwise providing your personal data to sg77, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the sg77 Platform.

02Personal Data We Collect

sg77 collects personal data through several channels, including account registration, identity verification, payment processing, platform usage, and customer support interactions. The categories of personal data we collect include:

sg77 does not collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance. We do not collect biometric data, health information, or political affiliations.

03How We Use Your Personal Data

sg77 uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your sg77 account, including processing your registration and verifying your identity.
• Service Delivery: To provide access to sg77's games, features, and services, and to process deposits and withdrawals through your chosen payment method.
• Regulatory Compliance: To fulfil sg77's obligations under PAGCOR regulations, the Data Privacy Act of 2012, and Philippine anti-money laundering laws, including KYC and AML procedures.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, loss limits, and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Platform Improvement: To analyze usage patterns and improve the sg77 platform, user interface, and game offerings.
• Marketing Communications: To send you promotional offers, bonuses, and platform updates — only where you have opted in to receive such communications.

04Legal Basis for Processing

sg77 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and sg77 — specifically, to provide the gaming services you have registered for.
• Legal Obligation: Processing is required to comply with sg77's obligations under PAGCOR regulations, Philippine AML laws, and NPC guidelines.
• Legitimate Interests: Processing is necessary for sg77's legitimate interests in operating a secure, fair, and compliant gaming platform, including fraud prevention and platform security.
• Consent: For marketing communications and non- essential processing, sg77 relies on your explicit consent, which you may withdraw at any time without affecting the lawfulness of processing carried out prior to withdrawal.

05Data Sharing & Disclosure

sg77 does not sell, rent, or trade your personal data to third parties. We may share your personal data only in the following limited circumstances:

• Payment Processors: We share financial data with payment service providers (such as GCash, Maya, and Philippine banks) solely to process your deposits and withdrawals. These providers are bound by their own data protection obligations.
• Identity Verification Providers: We engage accredited KYC service providers to verify your identity and age as required by PAGCOR. These providers process your identity documents under strict confidentiality agreements.
• Regulatory Authorities: sg77 is required by law to disclose certain player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities upon lawful request.
• Technology Service Providers: We engage third-party providers for hosting, analytics, and platform infrastructure. These providers act as data processors under sg77's instructions and are contractually prohibited from using your data for their own purposes.
• Business Transfers: In the event of a merger, acquisition, or sale of sg77's business assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

All third parties with whom sg77 shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only for the purposes specified by sg77.

06Cookies & Tracking Technologies

sg77 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and understand how you use the Platform.

The types of cookies sg77 uses include:

• Strictly Necessary Cookies: Required for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Performance Cookies: Collect anonymized data about how players use the Platform, such as which games are most popular and where errors occur. This data helps us improve sg77's performance and user experience.
• Functional Cookies: Remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Marketing Cookies: Used only where you have consented, to deliver relevant promotional content. You may opt out of marketing cookies at any time through your browser settings or account preferences.

You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the sg77 Platform.

07Data Security

sg77 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and sg77's servers.
• Encryption at rest for sensitive personal and financial data stored in sg77's databases.
• Multi-factor authentication for player accounts and all internal administrative access.
• Regular security audits and penetration testing conducted by independent cybersecurity professionals.
• Access controls ensuring that only authorized sg77 personnel with a legitimate need can access personal data.
• Incident response procedures to detect, contain, and notify affected players and the NPC of any personal data breach within the timeframes required by Philippine law.

While sg77 takes all reasonable steps to protect your data, no internet transmission is completely secure. You are responsible for maintaining the confidentiality of your sg77 account credentials.

08Data Retention

sg77 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and PAGCOR regulations. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, as required by PAGCOR's KYC record-keeping obligations and Philippine AML regulations.
• Transaction records are retained for a minimum of five (5) years in compliance with the Anti-Money Laundering Act.
• Customer support communications are retained for two (2) years following resolution of the relevant inquiry or dispute.
• Marketing preferences and consent records are retained for the duration of your account and for one (1) year following account closure.
• Technical and usage data is retained for up to twelve (12) months for platform improvement and security purposes.

When retention periods expire, sg77 securely deletes or anonymizes your personal data in accordance with NPC guidelines.

09Your Rights Under the Data Privacy Act

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by sg77:

• Right to be Informed: You have the right to know what personal data sg77 collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right to Access: You may request a copy of the personal data sg77 holds about you at any time by contacting our Data Protection Officer.
• Right to Rectification: If any of your personal data held by sg77 is inaccurate or incomplete, you have the right to request correction. You may update most account details directly through your sg77 account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to sg77's legal retention obligations under PAGCOR regulations and Philippine law.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to other processing activities where sg77 relies on legitimate interests as the legal basis.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: If you believe sg77 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact sg77's Data Protection Officer using the contact details in Section 12 of this Policy. sg77 will respond to all verified requests within the timeframes prescribed by the Data Privacy Act.

10Children's Privacy & Age Restriction

The sg77 Platform is strictly intended for persons who are 21 years of age or older, in accordance with PAGCOR regulations governing online gambling in the Philippines. sg77 does not knowingly collect personal data from individuals under the age of 21.

During registration, sg77 requires all applicants to confirm their date of birth and submit to identity verification. Any account found to be held by a person under 21 years of age will be immediately suspended, and any funds held in such an account will be handled in accordance with PAGCOR guidelines.

If you believe that sg77 has inadvertently collected personal data from a person under 21, please contact our Data Protection Officer immediately so that we can take appropriate action.

11Changes to This Privacy Policy

sg77 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR requirements. When material changes are made, sg77 will notify registered players via email or an in-platform notification prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the sg77 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.

12Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or sg77's data processing practices, please contact our designated Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Information on how to file a complaint is available through the NPC's official government channels.